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Customer Service &
Care Representatives
We often say our receptionists have the hardest job because they juggle so much while keeping a smile on their face. Our receptionists are known for loving and doting on each and every pet that comes in.
Kristen Rockett
Kristen joined our team this year and has been in the Pet daycare business for several years. Kristen enjoys getting to meet and greet all the patients as they come thru our doors. She has 2 tuxedo cats - Bitsy & Goblin and is a lover of all pets from snakes and lizards to birds and rats! We are so fortunate to have her as a critical member of our patient care team.
Casey Powell-Caple
Casey also joined us during the pandemic beginning in October. She has previous experience working in a high volume Spay/Neuter setting. Casey and her husband, Glen, are proud owners of 4 cats (Freya, Loki, Odin & Thor) and a precious older Chihuahua (Rena). She is wonderful at helping people and we can't wait for you all to get to know her!
Kelly Bennett
Kelly joined our team in the Summer of 2019 as a Veterinary Assistant. She recently transitioned to the role of Customer Service Representative. She was born and raised in Homewood and graduated from Homewood High School. Kelly joined the military and was a military police officer for 8 years before returning to Homewood. She is currently studying at UAB. Kelly has 2 cats (Abby & Uzu) that found her!
Technicians & Assistants
Veterinary Technicians and Assistants are the "nurses" in our profession. They are crucial to the excellent care and attention your pet receives and deserves. We would not be able to do our job without the dedication they provide on a daily basis.
Kristen Carcioppolo, LVT
Kristen began working at HAH in November of 2022. She is a graduate from the Veterinary Technician program at Jefferson State Community College. She has be in the veterinary profession for the last 10 years. Her hobbies include travel and bowling. She has a precious Shih Tzu named Gidget that is her pride and joy.
Daryl Whitfield
Daryl joined our HAH team in November of 2022. He has over 13 years in the veterinary field and is a graduate of the Virginia College Birmingham & Jefferson State Community College. He has a background in massage therapy, including certification in canine massage therapy. He lives in West Homewood with his wife, Anna, and daughter, Lola. He has 2 dogs (a 6 year old Maltipoo named Nico & a 3 year old Frenchton named Mojo) and 3 cats (Seymore, Clyde & Gerlad)
Caroline Myers
Caroline is from Vestavia Hills and joined our team in July 2021. She attended Auburn University and graduated with a Bachelors in Science. Her hobbies include playing the ukulele, hiking/outdoor activities and playing with her pup Simba. She is currently studying to obtain her Veterinary Technician degree.
Lara Rousey
Lara joined the HAH team in 2024 and has enjoyed learning all of the many intricacies of veterinary assistants. She has a passion for providing the best care to each patient. Lara has 2 cats Reese & Roscoe and is expecting her first human child in January!
Maggie Mooney, LVT
Maggie recently moved to Birmingham from Bryan, Texas. She graduated from Blinn College in 2025 with her Veterinary Technician degree. She joined the HAH team in September 2025. Maggie enjoys spending time with her husband and their cat Naomi.
Mia Santos
Mia also joined the HAH team in September of 2025. She has worked in Veterinary Medicine for the last 5 years. She is currently studying at Penn Foster for her Veterinary Technician degree.
Kasey Smith
Kasey recently graduated from Auburn University where she obtained a Masters in Science. Kasey is hopeful she can pursue her dream in obtaining a Doctorate in Veterinary Medicine. She has worked in a variety of disciplines within veterinary medicine and is excited to expand her knowledge base in the field.